We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

FireFox stopped working with Hotmail Address Query...SOLVED

  • 3 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 kmgleason

more options

This is only a recent problem in the last three or four days but when I respond to a REPLY email or compose a new email neither the return address will appear under FireFox nor will address lookup appear. The list of email addresses cannot be found under this product BUT is found instantly under Internet Explorer. Do you have a work-around?

This is only a recent problem in the last three or four days but when I respond to a REPLY email or compose a new email neither the return address will appear under FireFox nor will address lookup appear. The list of email addresses cannot be found under this product BUT is found instantly under Internet Explorer. Do you have a work-around?

由kmgleason于修改

被采纳的解决方案

Perhaps a little tweaking is in order. Shockwave and Java were outdated and needed re-installation on mine! Took a couple of efforts with restarts but it is obvious that it solved my problems! Firefox Mozilla Toolbar 'Help' > 'Firefox Help' > lower right side of page displays link to Plugin Update review....

定位到答案原位置 👍 1

所有回复 (3)

more options

选择的解决方案

Perhaps a little tweaking is in order. Shockwave and Java were outdated and needed re-installation on mine! Took a couple of efforts with restarts but it is obvious that it solved my problems! Firefox Mozilla Toolbar 'Help' > 'Firefox Help' > lower right side of page displays link to Plugin Update review....

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).

more options

Java needed update...thanks!