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After installation of 8.0.1 Firefox will not connect through Zone Alarm Firewall

  • 3 个回答
  • 10 人有此问题
  • 4 次查看
  • 最后回复者为 semloh99

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After updating Firefox from 8.0.0 to 8.0.1, Firefox would no longer connect to either my LAN or the internet. Internet Explorer, Outlook and Ping work fine, the latest version of Chrome also will not connect. If I turn off the Zone Alarm Free firewall, everything connects again.

After updating Firefox from 8.0.0 to 8.0.1, Firefox would no longer connect to either my LAN or the internet. Internet Explorer, Outlook and Ping work fine, the latest version of Chrome also will not connect. If I turn off the Zone Alarm Free firewall, everything connects again.

被采纳的解决方案

Your firewall is not recognizing the new version; it is just doing its job.

  1. Exit Firefox (Firefox button > Exit or File > Exit)
  2. Remove references to firefox and plugincontainer from your firewall list of allowed programs
  3. Start Firefox, let your firewall detect the new version and give permissions to allow Firefox access to the internet

NOTE:

  • In ZoneAlarm 10.1.056.000, the ZA toolbar only works with Firefox 7.
  • In ZoneAlarm 10.1.065.000, the ZA toolbar only works with Firefox 8.

See --> Cannot connect after upgrading Firefox

Visit the ZoneAlarm forum: http://forums.zonelabs.com/index.php


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

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所有回复 (3)

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选择的解决方案

Your firewall is not recognizing the new version; it is just doing its job.

  1. Exit Firefox (Firefox button > Exit or File > Exit)
  2. Remove references to firefox and plugincontainer from your firewall list of allowed programs
  3. Start Firefox, let your firewall detect the new version and give permissions to allow Firefox access to the internet

NOTE:

  • In ZoneAlarm 10.1.056.000, the ZA toolbar only works with Firefox 7.
  • In ZoneAlarm 10.1.065.000, the ZA toolbar only works with Firefox 8.

See --> Cannot connect after upgrading Firefox

Visit the ZoneAlarm forum: http://forums.zonelabs.com/index.php


If this reply solves your problem, please click "Solved It" next to this reply when signed-in to the forum.

由SafeBrowser于修改

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I have downloaded the version 9 of Zone Alarm and it works OK. I will now upgrade the firewall again and follow your suggestions. I do not use the ZA toolbar.

Thanks

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Yesterday when I started to have this issue I thought I had removed all references to Firefox from my firewall list of allowed programs. I must have missed something because an uninstall/reinstall and then upgrade to 10 of ZA fixed the issue. Thanks.