Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox crashes repeatedly after 10-20 minutes of use, even in safe mode

more options

All crash reports from today:

bp-65577349-f39a-4c17-a1cf-195672111108 11/8/20117:31 PM bp-2d770484-e45a-4a93-8f9b-0f5ed2111108 11/8/20116:24 PM bp-e9a12c73-f438-4bfb-a422-42cd22111108 11/8/20116:06 PM edccfa45-8ab1-42f1-b0b5-e2b08b036438 11/8/20115:44 PM bp-bd95b0ef-1800-46e8-90ba-9f43f2111108 11/8/20115:42 PM bp-fef183c0-93b7-4d94-befa-1ea962111108 11/8/20115:37 PM bp-53f2f646-2a50-4e96-8413-899742111108 11/8/20114:52 PM bp-dddb0683-0142-4868-8e72-1dace2111108 11/8/20114:50 PM bp-a6ea0d04-e490-49cd-b776-469292111108 11/8/20114:44 PM bp-e9edd257-5df3-41a5-8adc-cbda52111108 11/8/20113:30 PM

Firefox crashes randomly with no apparent provocation. I don't really know what other information I can provide that isn't included in the crash reports - there is literally zero rhyme or reason for it to continually crash from a user perspective

All crash reports from today: bp-65577349-f39a-4c17-a1cf-195672111108 11/8/20117:31 PM bp-2d770484-e45a-4a93-8f9b-0f5ed2111108 11/8/20116:24 PM bp-e9a12c73-f438-4bfb-a422-42cd22111108 11/8/20116:06 PM edccfa45-8ab1-42f1-b0b5-e2b08b036438 11/8/20115:44 PM bp-bd95b0ef-1800-46e8-90ba-9f43f2111108 11/8/20115:42 PM bp-fef183c0-93b7-4d94-befa-1ea962111108 11/8/20115:37 PM bp-53f2f646-2a50-4e96-8413-899742111108 11/8/20114:52 PM bp-dddb0683-0142-4868-8e72-1dace2111108 11/8/20114:50 PM bp-a6ea0d04-e490-49cd-b776-469292111108 11/8/20114:44 PM bp-e9edd257-5df3-41a5-8adc-cbda52111108 11/8/20113:30 PM Firefox crashes randomly with no apparent provocation. I don't really know what other information I can provide that isn't included in the crash reports - there is literally zero rhyme or reason for it to continually crash from a user perspective

所有回复 (1)

more options

Create a new profile as a test to check if your current profile is causing the problems.

See "Basic Troubleshooting: Make a new profile":

There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.

If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.

See:

See:

If you have submitted Breakpad crash reports then post the IDs of one or more Breakpad crash reports (bp-xxxxxxxx-xxxxxxxxx-xxxx-xxxxxxxxxxxx). You can find the IDs of the submitted crash reports on the about:crashes page. You can open the about:crashes page via the location bar, like you open a website.

See: