搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox 6.0 Flash plugin update will only install 50% of update. Then says I must close firefox. I close it and it still says it is running and will not update? why?

  • 2 个回答
  • 5 人有此问题
  • 3 次查看
  • 最后回复者为 MugzyP

more options

I am trying to update my flash player plugin. Since mozilla says it is out of date. I am using firefox version 6.0 on a windows 7 64 bit OS. I follow the adobe normal download and install process.No other applications are running. I go to install the flash update.It initializes then at 50% it says to close mozilla firefox. I close it and it still tells me that mozilla needs to be closed. I go into task manager and mozilla is not running. The flash update will not continue it needs mozilla to close when it is already closed. why? and how do fix this?

I am trying to update my flash player plugin. Since mozilla says it is out of date. I am using firefox version 6.0 on a windows 7 64 bit OS. I follow the adobe normal download and install process.No other applications are running. I go to install the flash update.It initializes then at 50% it says to close mozilla firefox. I close it and it still tells me that mozilla needs to be closed. I go into task manager and mozilla is not running. The flash update will not continue it needs mozilla to close when it is already closed. why? and how do fix this?

被采纳的解决方案

Did you look at the Processes tab of the Task Manager for firefox.exe and plugin-container.exe? You need to kill the firefox process and all the plugin-container processes you find.

定位到答案原位置 👍 0

所有回复 (2)

more options

选择的解决方案

Did you look at the Processes tab of the Task Manager for firefox.exe and plugin-container.exe? You need to kill the firefox process and all the plugin-container processes you find.

由the-edmeister于修改

more options

Yes originally I ended all firefox processes in task manager. But I still had the same issue. I just retried installing it again and looked for the plugin container.exe process. After ending the firefox process and plugin process this solved the issue. The Flash update did complete. Would be nice in the future if firefox mentioned before doing a plugin updates installation to disable all related tasks and background processes before updating. Thanks for the help.