Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

since updating to version 5 I cannot access my TalkTalk e-mail

  • 2 个回答
  • 5 人有此问题
  • 1 次查看
  • 最后回复者为 suerica

suerica
suerica
more options

Yesterday I updated to Version 5 of Firefox. Since then I cannot access my e-mails - getting an 'undefined new mail' message. Can access if I use Internet Explorer. Have contacted TalkTalk and they advise to download Firefox but as that seems to be the problem there doesn't seemt to be much point in redoing that.

Yesterday I updated to Version 5 of Firefox. Since then I cannot access my e-mails - getting an 'undefined new mail' message. Can access if I use Internet Explorer. Have contacted TalkTalk and they advise to download Firefox but as that seems to be the problem there doesn't seemt to be much point in redoing that.

所有回复 (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Apparently TalkTalk mail will work with Firefox 4 and Firefox 5 if you set the browser to lie to TalkTalk mail by saying that you are still using version 3.6.

You can find the instructions for that in a post on the TalkTalk forums: Firefox 4 & TalkTalk webmail - Forums.

Note: when you open about:config the first time, it will display a warning message that you should be careful with the changes you make. That's definitely good to bear in mind.

Does it work?

suerica
suerica 提问者
more options

Thanks but too complicated for me! Think I will change to Google or even back to Explorer as they seemt to work. Pity as I liked Firefox.