A pop up screen appears saying Firefox is infected with a virus. It says it's from AVG, and I do not have AVG. Is this a virus trying to infect my computer?
I tried to start Mozilla Firefox, and a pop-up screen appeared that said AVG found a virus trying to infect my computer. I do not have AVG. Is this something that comes automatically with Mozilla? I immediately did Ctrl+Alt+Del and ended that AVG task. It happened twice. I am now running Microsoft Security Essentials and then I will run McAfee to see if they found anything. I will also run Malawrebytes. Lately, my computer becomes infected quite frequently, and all I do is browse or banking, etc. I never go to weird sites.
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Do a malware check with some malware scanning programs.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
- http://www.superantispyware.com/ - SuperAntispyware
- http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
- http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
- http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also:
- "Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
- What to do when searches take you to the wrong search website
If using the above listed scanners do not fix it then ask advice on one of the forums that specialize in malware removal mentioned in the Popups_not_blocked article.