搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox keeps telling me to update but won't give me access to the update. Why?

  • 1 个回答
  • 10 人有此问题
  • 8 次查看
  • 最后回复者为 cor-el

more options

Twice, I have received an update notice, telling me to update to 3.6.13; I say okay, then I get a block which says it's connecting to the server and that goes on for hours without accomplishing anything. I tried just downloading the 3.6.13, but when I try to put the icon in my applications folder I get a message which says this action cannot be completed because you don't have permission to access certain items.

What gives?

Twice, I have received an update notice, telling me to update to 3.6.13; I say okay, then I get a block which says it's connecting to the server and that goes on for hours without accomplishing anything. I tried just downloading the 3.6.13, but when I try to put the icon in my applications folder I get a message which says this action cannot be completed because you don't have permission to access certain items. What gives?

所有回复 (1)

more options
  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.