搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Completely lost all Thunderbird files, folders after Windows update. Now cant connect to Xfinity/Comcast Server

  • 1 个回答
  • 0 人有此问题
  • 6 次查看
  • 最后回复者为 christ1

more options

Xfinity says it is on Thunderbirds end. All my information entered is correct. I need my emails back ON MY pc! 10 years. It started with a Microsoft update that completely erased my whole Thunderbird emails and I was prompted to completely set up my accounts. I did my main one with IMAP. It verified my information and then wanted me to give permission because of security issues to go to Xfinity pop up. I logged in there. Then Thunderbird says it can't get to the server. Xfinity says everything is fine on my end and even helped walk me through the set up. I reinstalled Thunderbird and rebooted. Xfinity believes it is Thunderbird's problem. This is a bummer. At least I have email on my little phone, but I need it and all my old stuff back on my computer. The error message from Thunderbird in yellow is "Unable to login at server. Probably wrong configuration or password. " All is correct according to Xfinity/Comcast. Please help.

Xfinity says it is on Thunderbirds end. All my information entered is correct. I need my emails back ON MY pc! 10 years. It started with a Microsoft update that completely erased my whole Thunderbird emails and I was prompted to completely set up my accounts. I did my main one with IMAP. It verified my information and then wanted me to give permission because of security issues to go to Xfinity pop up. I logged in there. Then Thunderbird says it can't get to the server. Xfinity says everything is fine on my end and even helped walk me through the set up. I reinstalled Thunderbird and rebooted. Xfinity believes it is Thunderbird's problem. This is a bummer. At least I have email on my little phone, but I need it and all my old stuff back on my computer. The error message from Thunderbird in yellow is "Unable to login at server. Probably wrong configuration or password. " All is correct according to Xfinity/Comcast. Please help.

所有回复 (1)

more options

Please post your Troubleshooting Information. At the top right of the Thunderbird window, click the menu button ≡, then select Help > More Troubleshooting Information. Press the "Copy text to clipboard button" and paste the information into your reply.