Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Missing mail korrespondance & missing function to remove form Spam-folder

  • 1 个回答
  • 0 人有此问题
  • 5 次查看
  • 最后回复者为 david

LoopStudio
LoopStudio
more options

Hi

1) Its really annoying that Thunderbird seems to have started to remove all original text from emails, so everytime I send out an email to e.g. a support-department and get answers back, then my original questions are stripped/removed form the answer, so all the answer emails get useless and has no value! Why did this start to happen? And how do I avoid it? Couldnt find any settings in Thunderbird.

Note that the support departments tell me that its not their software... Which end do u beleave is truncating the text?

2) Its also very annoying that Thunderbird has started to put many emails don into the Spam-folder, but the most annoying thing is it seems like its impossible to find any menu-submenu popup, tool or button to remove it again from Spam folder and to tell Thunderbird to remember never to put this Sender into spam-folder again!

So will there come some fixes soon to this?

Thanx

Hi 1) Its really annoying that Thunderbird seems to have started to remove all original text from emails, so everytime I send out an email to e.g. a support-department and get answers back, then my original questions are stripped/removed form the answer, so all the answer emails get useless and has no value! Why did this start to happen? And how do I avoid it? Couldnt find any settings in Thunderbird. Note that the support departments tell me that its not their software... Which end do u beleave is truncating the text? 2) Its also very annoying that Thunderbird has started to put many emails don into the Spam-folder, but the most annoying thing is it seems like its impossible to find any menu-submenu popup, tool or button to remove it again from Spam folder and to tell Thunderbird to remember never to put this Sender into spam-folder again! So will there come some fixes soon to this? Thanx

所有回复 (1)

david
david
  • Top 10 Contributor
more options

I will try to assist here. - For many/most email clients, there is the option available to set the option to either include original correspondence or to ignore original correspondence. That option appears to have been set for those people replying to you, as Thunderbird has no facility to remove portions of messages.

- Regarding spam, this is a teaching process, wherein you can click messages that are flagged as spam and click 'not spam' and return to desired folder. It is generally advised to do this periodically for both good and spam messsages to help Thunderbird 'learn' how to manage your email. This article provides more information: 

https://support.mozilla.org/en-US/kb/thunderbird-and-junk-spam-messages