We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Notifications do not disappear from the notification center upon email being read

more options

Hello,

when a new email arrives, I get a notification which stays in the notification center. Unfortunately, when I open Thunderbird and read the email, the notification still stays in the notification center, it does not disappear even though the mail has been read already. I must click the "close/clear" button in the notification center every single time, which gets annoying.

I do not know whether it is a bug or not-implemented, but I would appreciate it to be fixed.

Thunderbird version: 102.10.0 (64 bitů) MacOS: 13.3.1

Hello, when a new email arrives, I get a notification which stays in the notification center. Unfortunately, when I open Thunderbird and read the email, the notification still stays in the notification center, it does not disappear even though the mail has been read already. I must click the "close/clear" button in the notification center every single time, which gets annoying. I do not know whether it is a bug or not-implemented, but I would appreciate it to be fixed. Thunderbird version: 102.10.0 (64 bitů) MacOS: 13.3.1

所有回复 (4)

more options

Hi rastytheamateur

I don't see this issue on my Mac running macOS 13.3.1 TB 102.10

Please try Thunderbird Troubleshoot Mode: https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird

If that fixes the issue please let us know!

Cheers! ...Roland

由Roland Tanglao于修改

more options

Hello Roland,

thank you for your response. Unfortunately, the issue remains even in the troubleshooting mode.

Other apps work well, I am facing this issue only with Thunderbird.

Rasty

more options

Hi again

I have no other solutions. Perhaps try seeing if there's anything in: macOS System Settings > Notifications > Thunderbird if you haven't already?

more options

Nothing in there... But thank you for your help.