搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox not loading

more options

Firefox has stopped loading webpages all of a sudden. My internet connection is fine, as my other browsers are working okay. There is also no error message coming up, just a blank page. I have tried clearing cookies, restarting my pc, and restarting firefox. I'm not sure what else to try.

Thanks

Mark

Firefox has stopped loading webpages all of a sudden. My internet connection is fine, as my other browsers are working okay. There is also no error message coming up, just a blank page. I have tried clearing cookies, restarting my pc, and restarting firefox. I'm not sure what else to try. Thanks Mark

所有回复 (3)

more options

Did you recently uninstall an application that was using Visual C+ runtime components?

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017, 2019, and 2022":

You may also have to install the Visual Studio 2013 Redistributable Package. You need to reboot the computer.


more options

No, I haven't uninstalled anything since it was last working.

more options

I disabled efficiency mode for Firefox and that seemed to help a bit, but it looks like I have a wider connection issue with my laptop as it's now affecting other browsers.

I'll close this question as I think I may just have to reinstall Windows.

Thanks