搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Thunderbird Db corruption... maybe

  • 2 个回答
  • 0 人有此问题
  • 1 次查看
  • 最后回复者为 mbuc310

more options

My wife is using imap on her COX email account, for many years. Tonight she asked me to make a filter to move some accounting emails to the accounting folder. As I was doing this, ALL 19000+ emails in the inbox got "moved" from the inbox to the accounting folder. Stupidly, I immediately attempted to move all of them back to the inbox, this is when they all disappeared in the Tbird program. I checked the webmail.cox.net under my login and all of the emails seem to be in the accounting folder still. My wife is currently pruning out all of the spam....

I must have done something to cause the moving of the entire inbox, but I am unable to determine what. Please advise me the easiest way to recover the emails to TBird.

We are using the latest version of TBird, 102.6.1 on her PC. Windows 10. current windows update

Uninstall TBird and reinstall/resetup the imap account?

Thank you

Matt

My wife is using imap on her COX email account, for many years. Tonight she asked me to make a filter to move some accounting emails to the accounting folder. As I was doing this, ALL 19000+ emails in the inbox got "moved" from the inbox to the accounting folder. Stupidly, I immediately attempted to move all of them back to the inbox, this is when they all disappeared in the Tbird program. I checked the webmail.cox.net under my login and all of the emails seem to be in the accounting folder still. My wife is currently pruning out all of the spam.... I must have done something to cause the moving of the entire inbox, but I am unable to determine what. Please advise me the easiest way to recover the emails to TBird. We are using the latest version of TBird, 102.6.1 on her PC. Windows 10. current windows update Uninstall TBird and reinstall/resetup the imap account? Thank you Matt

被采纳的解决方案

That was it! Thanks. I spent the day deleting spam and old emails through the webmail access. I renamed the imap folder, started TBird and all of the folders were recreated and the mail downloaded.

Again, Thank you.

Matt

定位到答案原位置 👍 0

所有回复 (2)

more options

Hello

Maybe something less drastic could be sufficient, try to exit Thunderbird and delete/rename the Imapmail subdirectory under the profile.

more options

选择的解决方案

That was it! Thanks. I spent the day deleting spam and old emails through the webmail access. I renamed the imap folder, started TBird and all of the folders were recreated and the mail downloaded.

Again, Thank you.

Matt