Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Thunderbird Not updating error

  • 2 个回答
  • 0 人有此问题
  • 4 次查看
  • 最后回复者为 prv.hg

prv.hg
prv.hg
more options

Previously I raised a question where I had a regular message from TB about failure to update and advising me to go to website to download 91.10.0 and then run it to install.

I though I had solved it but....

Thunderbird has automatically updated itself to 102.0.2 (64 bit) without my intervention - despite the release notes saying it is only offered as a direct download and not an upgrade. It has since updated itself to currently 102.0.3 However, TB reminds me every day with a message stating that it cannot do an update and wants me to visit the TB site and download. I am on the release update channel.

I assume some software switch is stuck and saying that there is an update when there isn't and posting the reminder. Is there some way of clearing this? I have cleaned the cache several times and clean installed the previous [91.10 version?] twice.

Previously I raised a question where I had a regular message from TB about failure to update and advising me to go to website to download 91.10.0 and then run it to install. I though I had solved it but.... Thunderbird has automatically updated itself to 102.0.2 (64 bit) without my intervention - despite the release notes saying it is only offered as a direct download and not an upgrade. It has since updated itself to currently 102.0.3 However, TB reminds me every day with a message stating that it cannot do an update and wants me to visit the TB site and download. I am on the release update channel. I assume some software switch is stuck and saying that there is an update when there isn't and posting the reminder. Is there some way of clearing this? I have cleaned the cache several times and clean installed the previous [91.10 version?] twice.

由Wayne Mery于修改

被采纳的解决方案

If you use Avast, try the suggestion at https://support.mozilla.org/en-US/questions/1384853#answer-1525849

定位到答案原位置 👍 1

所有回复 (2)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

选择的解决方案

If you use Avast, try the suggestion at https://support.mozilla.org/en-US/questions/1384853#answer-1525849

prv.hg
prv.hg 提问者
more options

Thank You. I had not considered Avast was 'getting in the way'. Followed the link to add an Exclusion and by the time I had got back to Thunderbird it had updated itself. Excellent.