Missing local folders when migrating profile
Hi everyone. My laptop crashed last month and I'm just restarting things on a new one. I use TB with two email accounts, and for one of them (a Microsoft POP-based account) I was storing many years of older emails locally. Everything except these older messages came back after a new installation since the messages were still on the respective mail servers. I had backed up my TB profile back in January and figured that I could retrieve the older messages by restoring this profile. But those folders don't seem to be there, even in the "Local Folders" section - and now I'm wondering if they were stored somewhere else, outside of the profile, in which case I may have lost them. Any suggestions? It may be possible to retrieve data from the old hard drive if necessary, but it will be very expensive. Many thanks in advance
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My experience is that this happens when a backup is done while Thunderbird is running, causing the files to be locked and not copied into the backup.
Thanks, David. I don't think it was running when I did the backup, but it's possible. Hoping that someone might have another idea of something to try here short of an expensive HD rescue.