We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

BlackScreen When Updating to Thunderbird 102

  • 1 个回答
  • 2 人有此问题
  • 6 次查看
  • 最后回复者为 Wayne Mery

more options

I upgraded from Thunderbird 91 to Thunderbird 102 today and now Thunderbird is basically all blank, as you can see from the screenshot.

There are no folders or messages. Most controls are non-functional. For example, when I click on Tools->Settings, nothing happens.

I have tried restarting in Troubleshoot Mode but that has the same blank screen with fewer menu entries. The More Troubleshooting Information menu option does nothing.

I upgraded from Thunderbird 91 to Thunderbird 102 today and now Thunderbird is basically all blank, as you can see from the screenshot. There are no folders or messages. Most controls are non-functional. For example, when I click on Tools->Settings, nothing happens. I have tried restarting in Troubleshoot Mode but that has the same blank screen with fewer menu entries. The More Troubleshooting Information menu option does nothing.
已附加屏幕截图

所有回复 (1)

more options

If you still see this issue when using version 102.2.0 and Thunderbird started in troubleshooting mode https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird?redirectslug=safe-mode-thunderbird please file a bug report https://bugzilla.mozilla.org/enter_bug.cgi?product=Thunderbird