搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I'm using Firefox current version

  • 1 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 cor-el

more options

I'm having problems logging into Chase, I copied this for Firefox use 'https://www.whatsmybrowser.org/b/SZI6X'. It has been working, but now I'm getting this same issue, cannot log into this website.

I'm having problems logging into Chase, I copied this for Firefox use 'https://www.whatsmybrowser.org/b/SZI6X'. It has been working, but now I'm getting this same issue, cannot log into this website.

所有回复 (1)

more options

You appear to have a user agent that is modified by Avast/AVG Anti-Track (Firefox 97.0/aN8ebOuz-13) that could cause problems on a website, so if you use this software and notice issues then try to disable this software. You can contact Avast if their software causes problems for you. We can't do much about this apart from identifying Avast/AVG Anti-Track as a possible cause.


This issue can be caused by corrupted cookies or blocked cookies.

  • check the permissions for the domain in the currently selected tab in "Tools -> Page Info -> Permissions"

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window