搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Thunderbird hangs forever when saving sent message

more options

Problem is similar to the one described here: https://support.mozilla.org/en-US/questions/1263206#answer-1234965

I wanted to get rid of hanging and closed TB which caused sent message was not saved. I use Thunderbird on Linux platform (currently Linux Mint Cinnamon). Problem appeared after certificate expired on Postfix/Dovecot IMAP mail server. To be exact, the certificate did not actually expire, but Dovecot did not use updated cert, that's another story.

There was another indication of some problem at TB after starting it, forever spinning symbol on top of left column but still TB appeared to work.

I found the culprit: Another thunderbird process was still running even after Thuderbird was closed.

pgrep -l thu 10976 thunderbird ps 10976 PID TTY STAT TIME COMMAND 10976 ? Sl 60:44 /usr/lib/thunderbird/thunderbird

Killing extra process solved the problem: killall thunderbird

A simple tip for diagnostics: Start TB on terminal, you'll see all error messages there. Language in the attached screen print is Finnish, but the location of that spinning arrow is under "File" menu.

Suggestions for developers (might someone read?): 1) Please add some code into the startup of Thunderbird to check for stalled thunderbird process and exit with error message. 2) Automatic detection of mail server parameters: Not try only domain.tld but also mail.domain.tld or even better, check from DNS the actual mail server name i.e. like "host" command do at Linux.

Problem is similar to the one described here: [http://example.com https://support.mozilla.org/en-US/questions/1263206#answer-1234965] I wanted to get rid of hanging and closed TB which caused sent message was not saved. I use Thunderbird on Linux platform (currently Linux Mint Cinnamon). Problem appeared after certificate expired on Postfix/Dovecot IMAP mail server. To be exact, the certificate did not actually expire, but Dovecot did not use updated cert, that's another story. There was another indication of some problem at TB after starting it, forever spinning symbol on top of left column but still TB appeared to work. I found the culprit: Another thunderbird process was still running even after Thuderbird was closed. pgrep -l thu 10976 thunderbird ps 10976 PID TTY STAT TIME COMMAND 10976 ? Sl 60:44 /usr/lib/thunderbird/thunderbird Killing extra process solved the problem: killall thunderbird A simple tip for diagnostics: Start TB on terminal, you'll see all error messages there. Language in the attached screen print is Finnish, but the location of that spinning arrow is under "File" menu. Suggestions for developers (might someone read?): 1) Please add some code into the startup of Thunderbird to check for stalled thunderbird process and exit with error message. 2) Automatic detection of mail server parameters: Not try only domain.tld but also mail.domain.tld or even better, check from DNS the actual mail server name i.e. like "host" command do at Linux.
已附加屏幕截图

所有回复 (1)

more options

Some problem with the link above, cannot fix/edit, trying again as text only:

https://support.mozilla.org/en-US/questions/1263206#answer-1234965

Attaching a picture of hanging saving, too.