Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Logging in to bank accounts.

  • 1 个回答
  • 1 人有此问题
  • 42 次查看
  • 最后回复者为 FredMcD

shellbell54
shellbell54
more options

For several years I have used Firefox as my browser. Recently I can no longer access by bank accounts. I have no problem accessing them if I go to Google Chrome and use their browser. I am able to access all my other accounts such as credit cards but for some reason Firefox no longer works for me to access my bank accounts. I have spoke to the banks and they have no clue as to why Firefox does not support their sites. Help?

For several years I have used Firefox as my browser. Recently I can no longer access by bank accounts. I have no problem accessing them if I go to Google Chrome and use their browser. I am able to access all my other accounts such as credit cards but for some reason Firefox no longer works for me to access my bank accounts. I have spoke to the banks and they have no clue as to why Firefox does not support their sites. Help?

所有回复 (1)

FredMcD
FredMcD
more options

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}