搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Having trouble staying signed in.

  • 2 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 FredMcD

more options

Every time I open Firefox, I have to sign in to Sync and re-enter every password for every website. I have already gone into "Privacy & Security," selected "Use custom settings for history" and left only "Cache" and "Form & Search History" checked. This does not work. Help!

Every time I open Firefox, I have to sign in to Sync and re-enter every password for every website. I have already gone into "Privacy & Security," selected "Use custom settings for history" and left only "Cache" and "Form & Search History" checked. This does not work. Help!

所有回复 (2)

more options

Sync stores its credentials in the Password Manager, so it looks something is wrong there.

You can check for problems with the logins.json and key4.db files in the profile folder.

Does logins.json contain any login data (usernames and passwords are encrypted)?

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

more options

After the above; Type about:preferences#privacy<enter> in the address bar. The button next to History, select Use Custom Settings.

At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off.