We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Webpages are only displaying in Safe Mode, even when all add-ons have been disabled and removed

  • 3 个回答
  • 2 人有此问题
  • 2 次查看
  • 最后回复者为 cor-el

more options

Webpages load fine in Safe Mode, or using other browsers, but not when using FIrefox normally. I have updated to the most current version and disabled/uninstalled all add-ons, but pages still only load in Safe Mode

Webpages load fine in Safe Mode, or using other browsers, but not when using FIrefox normally. I have updated to the most current version and disabled/uninstalled all add-ons, but pages still only load in Safe Mode

所有回复 (3)

more options

hello, on top of the things you've already tried please see if refreshing firefox can help make websites display properly again...

more options

Start Firefox in Safe Mode {web link} While you are in safe mode;

Disable Hardware Acceleration {web link}

Restart Firefox. Are there any problems?

more options

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" from websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Manage Data

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window