搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

drag and drop not working

  • 1 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 Kevin_T

more options

System: Windows 10 Home, updates current TB 60.3.3 (32-bit) new user and TB install

Issue: Unable to drag and drop emails or folders to relocate them within TB. No change in behavior if restarted with add-ons disabled. Dragging to customize the tool bar not working either. From what I read, it appears drag & drop should work. (Drag & drop works normally in other Windows areas and programs)

Update: -uninstalled and reinstalled TB with no change.

-uninstalled all add-ons, no change.

-reinstalled add-ons, no change.

-dragging files to attach to new email works


Background: Emails from OE were converted to .mbx and imported successfully into multiple email accounts under one profile. Organizing them within each account was done with "Move to", a laborious process, without the ability to drag & drop.

Thank you.

System: Windows 10 Home, updates current TB 60.3.3 (32-bit) new user and TB install Issue: Unable to drag and drop emails or folders to relocate them within TB. No change in behavior if restarted with add-ons disabled. Dragging to customize the tool bar not working either. From what I read, it appears drag & drop should work. (Drag & drop works normally in other Windows areas and programs) Update: -uninstalled and reinstalled TB with no change. -uninstalled all add-ons, no change. -reinstalled add-ons, no change. -dragging files to attach to new email works Background: Emails from OE were converted to .mbx and imported successfully into multiple email accounts under one profile. Organizing them within each account was done with "Move to", a laborious process, without the ability to drag & drop. Thank you.

由Kevin_T于修改

被采纳的解决方案

Issue Update: Problem has apparently resolved. Only likely change I can think that might have contributed to this is the installation of the "October"? Windows 10 update.

Kevin

定位到答案原位置 👍 0

所有回复 (1)

more options

选择的解决方案

Issue Update: Problem has apparently resolved. Only likely change I can think that might have contributed to this is the installation of the "October"? Windows 10 update.

Kevin