Can't send email. Code 4.7.1. All parameters checked, anti-virus deactivated didn't help
On my father-in-law laptop, suddenly couldn't send his emails anymore. I've checked the potential issues (anti-virus, parameters) and have alsore-installed his account. Still not working. Same error message: code 4.7.1 - Sender address rejected: Access denied. Any outdated programs could do that? Any other reasons? Should I desintalled Thunderbird completely to re-install it? Thanks for your help!
On my father-in-law laptop, suddenly couldn't send his emails anymore. I've checked the potential issues (anti-virus, parameters) and have alsore-installed his account. Still not working. Same error message: code 4.7.1 - Sender address rejected: Access denied.
Any outdated programs could do that? Any other reasons? Should I desintalled Thunderbird completely to re-install it? Thanks for your help!
由Matt于
所有回复 (1)
My guess is that the SMTP server is not set to use a password.
Please add the troubleshooting information to your post To find the Troubleshooting information:
- Open Help (or click on three-line-icon and select Help)
- Choose Troubleshooting Information
- Use the button Copy to clipboard to select all. Do not check box "Include account names"!
- Paste this in your post.