We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Firefox opens but won't open any webpage just get moving bead in tab

  • 1 个回答
  • 2 人有此问题
  • 3 次查看
  • 最后回复者为 Shadow110

chucklestx
chucklestx
more options

Original issue was fifefox wouldn't open- Avast AV blocking. I uninstalled it and firefox, loaded firefox 57 it opens fine to new tab page with the bead going back and forth. Will go to no website, even open a new tab. Also can't go to settings in the menu commands at the top of the page. Tried what few suggestions there were and noe work

Original issue was fifefox wouldn't open- Avast AV blocking. I uninstalled it and firefox, loaded firefox 57 it opens fine to new tab page with the bead going back and forth. Will go to no website, even open a new tab. Also can't go to settings in the menu commands at the top of the page. Tried what few suggestions there were and noe work

所有回复 (1)

Shadow110
Shadow110
more options

Please uninstall Firefox. Then Delete the Mozilla Firefox Folders in C:\Program Files and C:\Program Files(x86) Then restart system. Then run Windows Disk Cleanup. Then run it again and click the button that says Cleanup System Files. Note: your Firefox Profile is saved. But you should make a back up before you do : https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

Reinstall with Current Release Firefox 57.0.1 with a Full Version Installer https://www.mozilla.org/firefox/all/

If have a issue , make a new Profile : https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

Please let us know if this solved your issue or if need further assistance.