We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

When I restart my PC my website usernames and passwords are not saved, the box I untick, keeps getting ticked. I believe this is a Trendmicro problem

  • 3 个回答
  • 2 人有此问题
  • 5 次查看
  • 最后回复者为 ChopperDo

more options

Last week each time I would turn my PC back on all my website log in ID's and passwords would be saved. I have just renewed my Trend Micro anti-virus and done an update and now each time I restart my computer the Security Tab that has "Remember logins for sites is unticked ", thus no user names or passwords are coming up when I try and access a web form.

Last week each time I would turn my PC back on all my website log in ID's and passwords would be saved. I have just renewed my Trend Micro anti-virus and done an update and now each time I restart my computer the Security Tab that has "Remember logins for sites is unticked ", thus no user names or passwords are coming up when I try and access a web form.

被采纳的解决方案

If you have the "Trend Micro Password Manager" installed then try to uninstall this application via the Windows Control Panel.

定位到答案原位置 👍 1

所有回复 (3)

more options

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

more options

选择的解决方案

If you have the "Trend Micro Password Manager" installed then try to uninstall this application via the Windows Control Panel.

more options

Thank Cor-el this solves the problem. Really appreciate your assistance :-)