Product Firefox Release Channel release Version 55.0.2 Build ID 20170814072924 OS Windows 10 OS Version 10.0.15063 https://support.mozilla.org/en-US/kb/update-firefox-latest-version?cache=no Update Firefox to the latest version '''55.0.3''' ------------------ bp-588163e7-e730-46fe-8521-362321170825 Signature: F1398665248 Process Type plugin (web) Shockwave Flash Version: 26.0.0.151 Attention Sumo's there are 20 related bug reports. --------------------- Some problems with Flash video playback can be resolved by disabling hardware acceleration in your Flash Player settings. (See [[Flash Plugin - Keep it up to date and troubleshoot problems|this article]] for more information on using the Flash plugin in Firefox). To disable hardware acceleration in Flash Player: #Go to this [http://helpx.adobe.com/flash-player/kb/video-playback-issues.html#main_Solve_video_playback_issues Adobe Flash Player Help page]. #Right-click on the Flash Player logo on that page. #Click on '''Settings''' in the context menu. The Adobe Flash Player Settings screen will open. # Click on the icon at the bottom-left of the Adobe Flash Player Settings window to open the Display panel. <br/> <br/>[[Image:fpSettings1.PNG]] <br/> # Remove the check mark from '''Enable hardware acceleration'''. # Click '''Close''' to close the Adobe Flash Player Settings Window. # Restart Firefox. This [http://www.adobe.com/support/documentation/en/flashplayer/help/help01.html Flash Player Help - Display Settings page] has more information on Flash Player hardware acceleration, if you're interested. Does this solve the problem? Let us know.

Thank you for your prompt reply. Since these crashes I have updated both FF and Flash. I have managed to get some another report, after the HW acceleration for Flash is switched off: https://crash-stats.mozilla.com/report/index/f696462e-85ea-481d-9f1c-2a0701170828

Update McAfee SiteAdvisor. If there is still a problem, disable it.