Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Error message when opening Thunderbird

  • 1 个回答
  • 1 人有此问题
  • 27 次查看
  • 最后回复者为 Tonnes

norm629
norm629
more options

The following message show in the message box when I open Thunderbird. The program seems to word fine, I can send and receive mail. The message will disappear when I click on an email. version 52.2.1

"Secure connection failed start.thunderbird.net uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported. Error code: <a id="errorCode" title="SEC_ERROR_UNKNOWN_ISSUER">SEC_ERROR_UNKNOWN_ISSUER</a>"

The following message show in the message box when I open Thunderbird. The program seems to word fine, I can send and receive mail. The message will disappear when I click on an email. version 52.2.1 "Secure connection failed start.thunderbird.net uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported. Error code: <a id="errorCode" title="SEC_ERROR_UNKNOWN_ISSUER">SEC_ERROR_UNKNOWN_ISSUER</a>"

所有回复 (1)

Tonnes
Tonnes
  • Locale Leader
more options

Please have a look at the How to troubleshoot security error codes on secure websites support article for Firefox and make sure you do what is required for any antivirus software. Most likely, it is interfering with your Thunderbird website connections - start.thunderbird.net is the startup web page, and perhaps you may experience the same in the Add-ons Manager for the AMO website. If you also user Firefox, you may suffer the same issue there.

Also see this question.