We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

on a firefox install i get the message "Error! Cannot initialize plug-ins directory"

  • 1 个回答
  • 1 人有此问题
  • 2 次查看
  • 最后回复者为 FredMcD

more options

I have tried multiple times to download and install the latest Firefox and I always get the error message above. This doesn't happen on other software installs. My OS is Windows 7 Enterprise, SP1.

I have tried multiple times to download and install the latest Firefox and I always get the error message above. This doesn't happen on other software installs. My OS is Windows 7 Enterprise, SP1.

所有回复 (1)

more options

https://support.mozilla.org/en-US/kb/troubleshoot-issues-with-plugins-fix-problems

https://support.mozilla.org/en-US/kb/warning-unresponsive-plugin


Remove Firefox's plugin registry file Sometimes the pluginreg.dat file becomes corrupted. You can remove it and have Firefox re-scan for plugins. As a side effect, any plugins you have disabled on the Add-ons page probably will be re-enabled, so you'll need to go back to that page one more time.

Close Firefox. Open your file browser to this hidden location:

  • Mac: *~/Library/Application Support/Firefox/Profiles
  • Linux: *~/.mozilla/firefox/Profiles
  • Windows: %AppData%\Mozilla\Firefox\Profiles
  • *C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles

Search for the above file. Then rename or delete them. Restart Firefox.