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Firefox crashes

  • 2 个回答
  • 2 人有此问题
  • 3 次查看
  • 最后回复者为 hjmoller

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firefox crashes at opening time, even in safe mode.

Crash ID: bp-ea6a49fc-fdd4-4440-9df9-58a712170130

firefox crashes at opening time, even in safe mode. Crash ID: bp-ea6a49fc-fdd4-4440-9df9-58a712170130

被采纳的解决方案

hallo hjmoller, thanks for providing a crash id. unfortunately this crash is caused by the websense/forcepoint security software that is running on your device.

i presume that's in a corporate environment - please get in contact with your it department to make sure that websense is fully up to date, as it has the tendency to crash newly released firefox versions until they adapt accordingly.

another option would be to install an esr version of firefox: Old versions of Websense cause startup crashes in Firefox

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所有回复 (2)

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选择的解决方案

hallo hjmoller, thanks for providing a crash id. unfortunately this crash is caused by the websense/forcepoint security software that is running on your device.

i presume that's in a corporate environment - please get in contact with your it department to make sure that websense is fully up to date, as it has the tendency to crash newly released firefox versions until they adapt accordingly.

another option would be to install an esr version of firefox: Old versions of Websense cause startup crashes in Firefox

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thanks for the prompt reply. esr version 45.7.0 seems to work.

I've reported this to my IT departmet as well.