We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox crashes while I watch youtube.

  • 3 个回答
  • 1 人有此问题
  • 21 次查看
  • 最后回复者为 cor-el

more options

These are the reports of 'tab has crashed' while I was trying to open youtube. The most recent one occurred when I was watching youtube and had 6-7 tabs open with other youtube videos.

bp-ff3a14ef-c75a-455d-ac72-6c5a12161230 30-12-2016 14:17 37f70e41-b1e4-4394-87c9-712d755704df 29-12-2016 09:02 bp-d74b8073-cae2-434e-8abf-e14f32161228 28-12-2016 17:53 4bc0e50c-a9e3-4fcb-ab71-622548678f1e 28-12-2016 17:53 bp-b15adba1-e68d-482d-9e1f-7fda42161228 28-12-2016 17:53 bp-be62fbaa-95d1-4516-85ae-f6a422161228 28-12-2016 17:25 716bedd1-bfd7-4a41-b27d-505669e0e87d 28-12-2016 17:25 8cfc14e9-24b8-4b1b-9fcc-e75ecd769855 28-12-2016 07:29 0bc9edbc-f248-4481-994f-95f624e98e93 27-12-2016 17:53 76b4a49e-bcf9-4c11-9cba-ff33c0632940 27-12-2016 08:29 44cc378d-69b8-4c39-a1af-fea2b654a4a9 27-12-2016 08:29 bp-bcb063e6-88e5-4797-b5f8-393632161227 27-12-2016 08:29 bp-cf35ad03-9253-4e74-b925-0b5a82161227 27-12-2016 08:29 bp-aa2419c4-122f-44ab-a519-554922161225 25-12-2016 15:47

These are the reports of 'tab has crashed' while I was trying to open youtube. The most recent one occurred when I was watching youtube and had 6-7 tabs open with other youtube videos. bp-ff3a14ef-c75a-455d-ac72-6c5a12161230 30-12-2016 14:17 37f70e41-b1e4-4394-87c9-712d755704df 29-12-2016 09:02 bp-d74b8073-cae2-434e-8abf-e14f32161228 28-12-2016 17:53 4bc0e50c-a9e3-4fcb-ab71-622548678f1e 28-12-2016 17:53 bp-b15adba1-e68d-482d-9e1f-7fda42161228 28-12-2016 17:53 bp-be62fbaa-95d1-4516-85ae-f6a422161228 28-12-2016 17:25 716bedd1-bfd7-4a41-b27d-505669e0e87d 28-12-2016 17:25 8cfc14e9-24b8-4b1b-9fcc-e75ecd769855 28-12-2016 07:29 0bc9edbc-f248-4481-994f-95f624e98e93 27-12-2016 17:53 76b4a49e-bcf9-4c11-9cba-ff33c0632940 27-12-2016 08:29 44cc378d-69b8-4c39-a1af-fea2b654a4a9 27-12-2016 08:29 bp-bcb063e6-88e5-4797-b5f8-393632161227 27-12-2016 08:29 bp-cf35ad03-9253-4e74-b925-0b5a82161227 27-12-2016 08:29 bp-aa2419c4-122f-44ab-a519-554922161225 25-12-2016 15:47

所有回复 (3)

more options

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

more options

bp-ff3a14ef-c75a-455d-ac72-6c5a12161230 Signature: IPCError-browser | ShutDownKill

Attention Sumo's there are 30 related bug reports

igd10umd32.dll = Intel(R) Graphics Technology

msmpeg2vdec.dll = Microsoft DTV-DVD Video Decoder ++++++++++++++++++++++++++++++++++++++++++++ bp-d74b8073-cae2-434e-8abf-e14f32161228 bp-b15adba1-e68d-482d-9e1f-7fda42161228 bp-be62fbaa-95d1-4516-85ae-f6a422161228

Signature: IPCError-content | (msgtype=0x8E0017,name=???) Route error: message sent to unknown actor ID

No programs were flagged on this report

This is for Sumo's Related Bugs 1310705 RESOLVED DUPLICATE Crash in Route error: message sent to unknown actor ID msgtype=0x8E0017 (PHttpChannel::Redirect3Complete)

1294719 RESOLVED FIXED Crash in IPCError-content | (msgtype=0x820017,name=???) Route error: message sent to unknown actor ID


See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

I called for more help

more options

Try to disable multi-process tabs in Firefox.

You can disable multi-process tabs in Firefox by setting the related prefs to false on the about:config page.

You can open the about:config page via the location/address bar. You can accept the warning and click "I'll be careful" to continue.