Avatar for Username

搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信，及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

话题已存档。 如果需要帮助请提出新问题。

Temporary Freezing

  • 2 个回答
  • 13 人有此问题
  • 1 次查看
  • 最后回复者为 sonstein

sonstein
sonstein
more options

On my wife's computer, when she starts Thunderbird, it freezes for 3-8 minutes, and then she gets an unresponsive script error message. The script listed is "script:Chrome://messenger/content/toolbarColor.js:48" If I cancel the script, Thunderbird works so long as it is not closed and restarted. This just started in the past couple of days. I HAVE tried to uninstall and then reinstall Thunderbird, but that had no effect on the issue. She has the latest version of Thunderbird installed, and is using Windows 10 Home.

On my wife's computer, when she starts Thunderbird, it freezes for 3-8 minutes, and then she gets an unresponsive script error message. The script listed is "script:Chrome://messenger/content/toolbarColor.js:48" If I cancel the script, Thunderbird works so long as it is not closed and restarted. This just started in the past couple of days. I HAVE tried to uninstall and then reinstall Thunderbird, but that had no effect on the issue. She has the latest version of Thunderbird installed, and is using Windows 10 Home.

所有回复 (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

I think she has an add-n to colour here toolbar. at least that is what the script name sounds like.

On the toolbar then  Add-ons and disable that add-on.

sonstein
sonstein 提问者
more options

The only add-on she has is McAfee, and it has been there for months. Also tried updating Java, which did not help.