hi, what security software are you using on your device?

REPLY to Question = "what security software are you using on your device?" ANSWER = Microsoft Security Essentials.

thanks, usually that won't create any problems. could you provide a screenshot of a sample page where this is happening & also go to the firefox menu ≡ > help ? > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...

REPLY to requested info = what security software are you using on your device? '''''''SCREENSHOT''''''' Skip to page content. Accessibility Information

Wells Fargo Home Page Search Use up and down arrows to navigate suggestions. Sign Off | Home | Locations | Contact Us | Online Security Guarantee

Wells Fargo Online

Accounts Bill Pay Transfers Brokerage Account Services Messages & Alerts Products & Offers Account Summary Account Activity My Money Map Statements & Documents Welcome to Wells Fargo Last Sign On: March 30, 2016

Account Summary

For optimal viewing of the Wells Fargo Web site, we recommend that you enable CSS. Help

Communications Summary

Messages & Alerts: 1 new message since you last visited your Inbox.

Edit Maximize your tax benefits. A Health Savings Account (HSA) can help you save today for tomorrow. Get Started. When you come back to access your Wells Fargo accounts, we'll ask you to sign on again. I Want To ...

   Pay a bill with Bill Pay
   Transfer funds between accounts
   Make payments
   Send Money with WF SurePay
   Set up/modify mobile banking
   View online statements
   Add Accounts for Access Online
   View tax documents
   View My Money Map
   Plan my retirement
   View more services
   Earn or use rewards

   New!Get Mobile Banking alerts and stay informed. Start Now
    
   Do It! Need to meet with a banker? Make an appointment online.
 	

end of dialog

Application Basics

Name: Firefox Version: 45.0.1 Build ID: 20160315153207 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 6.0; rv:45.0) Gecko/20100101 Firefox/45.0 Multiprocess Windows: 0/1 (default: false) Safe Mode: false

Crash Reports for the Last 3 Days

All Crash Reports (including 1 pending crash in the given time range)

Extensions

Name: Firefox Hello Beta Version: 1.1.14 Enabled: true ID: loop@mozilla.org

Name: LastPass Version: 3.3.1 Enabled: true ID: support@lastpass.com

Name: RoboForm Toolbar Version: 7.9.16.9 Enabled: true ID: {22119944-ED35-4ab1-910B-E619EA06A115}

Name: Microsoft .NET Framework Assistant Version: 0.0.0 Enabled: false ID: {20a82645-c095-46ed-80e3-08825760534b}

Graphics

Adapter Description: Intel(R) 82945G Express Chipset Family Adapter Drivers: igdumd32 Adapter RAM: Unknown Asynchronous Pan/Zoom: none Device ID: 0x2772 Direct2D Enabled: Blocked for your graphics driver version. Try updating your graphics driver to version 7.1400.1000.1504 or newer. DirectWrite Enabled: false (7.0.6002.23845) Driver Date: 3-25-2008 Driver Version: 7.14.10.1461 GPU #2 Active: false GPU Accelerated Windows: 0/1 Basic (OMTC) Blocked for your graphics driver version. Try updating your graphics driver to version 7.1400.1000.1504 or newer. Subsys ID: 2a59103c Supports Hardware H264 Decoding: No; Hardware video decoding disabled or blacklisted Vendor ID: 0x8086 WebGL Renderer: Blocked for your graphics driver version. Try updating your graphics driver to version 7.1400.1000.1504 or newer. windowLayerManagerRemote: true AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: cairo AzureSkiaAccelerated: 0

Important Modified Preferences

browser.cache.disk.capacity: 358400 browser.cache.disk.filesystem_reported: 1 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.frecency_experiment: 3 browser.download.importedFromSqlite: true browser.places.smartBookmarksVersion: 7 browser.sessionstore.upgradeBackup.latestBuildID: 20160315153207 browser.startup.homepage: about:blank browser.startup.homepage_override.buildID: 20160315153207 browser.startup.homepage_override.mstone: 45.0.1 browser.tabs.loadInBackground: false dom.apps.reset-permissions: true dom.mozApps.used: true extensions.lastAppVersion: 45.0.1 font.name.serif.x-western: Garamond font.size.variable.x-western: 18 gfx.blacklist.direct2d: 3 gfx.crash-guard.d3d11layers.appVersion: 45.0.1 gfx.crash-guard.d3d11layers.deviceID: 0x2772 gfx.crash-guard.d3d11layers.driverVersion: 7.14.10.1461 gfx.crash-guard.d3d11layers.feature-d2d: false gfx.crash-guard.d3d11layers.feature-d3d11: false gfx.crash-guard.status.d3d11layers: 2 media.gmp-eme-adobe.abi: x86-msvc-x86 media.gmp-eme-adobe.lastUpdate: 1459219447 media.gmp-eme-adobe.version: 15 media.gmp-gmpopenh264.abi: x86-msvc-x86 media.gmp-gmpopenh264.lastUpdate: 1459219449 media.gmp-gmpopenh264.version: 1.5.3 media.gmp-manager.buildID: 20160315153207 media.gmp-manager.lastCheck: 1459365428 media.hardware-video-decoding.failed: false network.cookie.prefsMigrated: true network.predictor.cleaned-up: true places.database.lastMaintenance: 1459220019 places.history.expiration.transient_current_max_pages: 53442 plugin.disable_full_page_plugin_for_types: application/pdf plugin.importedState: true privacy.sanitize.migrateFx3Prefs: true services.sync.declinedEngines: storage.vacuum.last.index: 1 storage.vacuum.last.places.sqlite: 1459220019

Important Locked Preferences

JavaScript

Incremental GC: true

Accessibility

Activated: false Prevent Accessibility: 0

Library Versions

NSPR Expected minimum version: 4.12 Version in use: 4.12

NSS Expected minimum version: 3.21.1 Basic ECC Version in use: 3.21.1 Basic ECC

NSSSMIME Expected minimum version: 3.21.1 Basic ECC Version in use: 3.21.1 Basic ECC

NSSSSL Expected minimum version: 3.21.1 Basic ECC Version in use: 3.21.1 Basic ECC

NSSUTIL Expected minimum version: 3.21.1 Version in use: 3.21.1

Experimental Features

_{edit: removed personal information for your protection. (philipp)}

thanks, can you get this css file to load correctly or does firefox show a particular error message when trying to access it?: https://www01.wellsfargomedia.com/css/home/homepage.css

link to CSS file opens page with full script without any ERROR message.Does that answer your question?

yes thanks, but unfortunately this doesn't make it any clearer what might lie at the root of this, since you're apparently able to load those css files in question successfully... could you please go through ALL the steps listed at Websites look wrong or appear differently than they should systematically and report back with your findings. thank you!