搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox crashes

  • 5 个回答
  • 2 人有此问题
  • 7 次查看
  • 最后回复者为 FredMcD

more options

When FF closes it produces a crash report (even though it hasn't crashed????). If I try to re-open FF it says FF is still open and needs to be closed before new session starts. Happened since last update. Now becoming annoying, I have changed default browser to Chrome - prefer FF but too much of a hassle!

When FF closes it produces a crash report (even though it hasn't crashed????). If I try to re-open FF it says FF is still open and needs to be closed before new session starts. Happened since last update. Now becoming annoying, I have changed default browser to Chrome - prefer FF but too much of a hassle!

被采纳的解决方案

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.


Signature mozalloc_abort | NS_DebugBreak

atidxx32.dll = Advanced Micro Devices = Check this link;
http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64

This is for Sumo's Related Bugs 1218266 RESOLVED FIXED Hardening against AsyncShutdown timeouts in Experiments.jsm

1206393 NEW --- Enabling "Clear history when Firefox closes" with large history triggers shutdownhang crash, causing dataloss

1187196 NEW --- shutdown crash in mozalloc_abort(char const* const) | NS_DebugBreak | nsDebugImpl::Abort(char const*, int)


From what I have been reading from other posts on this forum, the issue may be caused by the clear history settings. It was suppose to have been fixed in v30.

Type about:preferences#privacy<enter> in the address bar.

The button next to History, select Use Custom Settings.

At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off.

定位到答案原位置 👍 1

所有回复 (5)

more options

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29
more options

bp-8865aaa8-fced-4202-99b2-823182160213 2/13/2016 2:46 PM bp-eb562ce7-a766-4c42-8998-34ab32160213 2/13/2016 12:55 PM bp-67b98312-ed2e-4622-9a9b-841f12160208 2/8/2016 10:06 AM 453fe01f-c17a-42bb-a578-c81764b276da 12/29/2014 7:24 AM 4697e397-00d9-4f3e-96ad-82f3574ede36 8/6/2014 4:10 PM bp-9bbe71b1-7a53-43ea-9653-2b2532140527 5/27/2014 2:09 PM 65bf262c-6bad-4b8e-be10-dd3778eb6877 5/7/2014 5:39 PM bp-ffd321dc-2f67-4d8a-9554-8de952130705 7/5/2013 1:31 PM 21afa5d0-40a7-4b21-bed1-db5e159b375c 4/3/2013 8:34 PM

more options

选择的解决方案

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.


Signature mozalloc_abort | NS_DebugBreak

atidxx32.dll = Advanced Micro Devices = Check this link;
http://support.amd.com/en-us/download/desktop?os=Windows+7+-+64

This is for Sumo's Related Bugs 1218266 RESOLVED FIXED Hardening against AsyncShutdown timeouts in Experiments.jsm

1206393 NEW --- Enabling "Clear history when Firefox closes" with large history triggers shutdownhang crash, causing dataloss

1187196 NEW --- shutdown crash in mozalloc_abort(char const* const) | NS_DebugBreak | nsDebugImpl::Abort(char const*, int)


From what I have been reading from other posts on this forum, the issue may be caused by the clear history settings. It was suppose to have been fixed in v30.

Type about:preferences#privacy<enter> in the address bar.

The button next to History, select Use Custom Settings.

At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off.

more options

Glad to help. Safe Surfing.