搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Firefox works in safe mode, and immediately after "refreshing" firefox completely, but after that it can't connect to the internet.

  • 1 个回答
  • 2 人有此问题
  • 3 次查看
  • 最后回复者为 jesslucas10

more options

As of firefox update 44.0, I cannot get firefox to work properly. Trying to connect to any website gets stuck at "Connecting." I have no add-ons, extensions, or themes installed, and I tried all of the suggested troubleshooting with hardware acceleration etc.

The only time firefox will run is in safe mode, or immediately after I "refresh" firefox completely. As soon as I close and re-open it after a refresh, it stops working again. I have tried updating and disabling all plug-ins as well.

This likely goes without saying but internet connection is fine otherwise.

Thank you for any help!

(i don't know if the troublshooting info will be helpful, this is the information from immediately post refresh while I can still connect,)

As of firefox update 44.0, I cannot get firefox to work properly. Trying to connect to any website gets stuck at "Connecting." I have no add-ons, extensions, or themes installed, and I tried all of the suggested troubleshooting with hardware acceleration etc. The only time firefox will run is in safe mode, or immediately after I "refresh" firefox completely. As soon as I close and re-open it after a refresh, it stops working again. I have tried updating and disabling all plug-ins as well. This likely goes without saying but internet connection is fine otherwise. Thank you for any help! (i don't know if the troublshooting info will be helpful, this is the information from immediately post refresh while I can still connect,)

所有回复 (1)

more options

Also tried updating and disabling all firewalls/internet protection programs and cleanly uninstalling/reinstalling (not keeping any profile data).

由jesslucas10于修改