搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

With windows 10, upgrading TB to v 38.5 caused the message panel to immediately freeze up, had to disable lightning. Why?

  • 2 个回答
  • 1 人有此问题
  • 18 次查看
  • 最后回复者为 cliffyw

more options

I've used Thunderbird for 10 years with no problem until a couple of weeks ago. With windows 10, upgrading TB to v 38.5 caused the message panel to immediately freeze up and the only solution was to keep restoring windows back to a point where TB version 38.4 was in effect. I did disable Lightning and since then version 38.5 installed and so far is working as it should. Any idea how I can regain the use of Lightning?

I've used Thunderbird for 10 years with no problem until a couple of weeks ago. With windows 10, upgrading TB to v 38.5 caused the message panel to immediately freeze up and the only solution was to keep restoring windows back to a point where TB version 38.4 was in effect. I did disable Lightning and since then version 38.5 installed and so far is working as it should. Any idea how I can regain the use of Lightning?

被采纳的解决方案

remove the lightning addon. restart reinstall lightning

定位到答案原位置 👍 1

所有回复 (2)

more options

选择的解决方案

remove the lightning addon. restart reinstall lightning

more options

Thank you. I had removed lightning to get TB 38.5 to work properly but based on your suggestion above I then reinstalled lightning and everything appears to be working well.