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Thunderbird email client will not send an email to my new charter.net server email. Says server times out????

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Charter tested their server configuration on my lap top and it worked fine with another of my web based emails. They say problem is with thunderbird client.

Charter tested their server configuration on my lap top and it worked fine with another of my web based emails. They say problem is with thunderbird client.

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In order for us to better investigate this issue you need to add a little more non-personal information.

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.