搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

I have tried many times to move e-mail from old Win7 to new Win8.1 computer and fail every time.

  • 2 个回答
  • 1 人有此问题
  • 1 次查看
  • 最后回复者为 Cliff1946

more options

I have followed the instructions at https://support.mozilla.org/en-US/kb/profiles-tb#w_profile-location-summary several times, deleted all of the Thunderbird user data and reinstalled Thunderbird.

I have followed the instructions at https://support.mozilla.org/en-US/kb/profiles-tb#w_profile-location-summary several times, deleted all of the Thunderbird user data and reinstalled Thunderbird.

被采纳的解决方案

I've solved it!

Using the instructions at https://support.mozilla.org/en-US/kb/profiles-tb, I opened Thunderbird and created a new profile. Opening Thunderbird, I followed the mail account setup prompts to connect to my e-mail server. It would not set up POP3 as I wished, but did set up IMAP.

The secret was to create the e-mail account first, then locate the new profile folder within Thunderbird instead of using Windows Explorer. There were many folders and files in the selected profile folder, and copying over them from the backup brought all of my information into Thunderbird.

定位到答案原位置 👍 0

所有回复 (2)

more options

Hi

There is an add-on for Thunderbird called "TEBE" (Thunderbird Environment Backup Extension) that MIGHT "do the trick" for you. TEBE can be found and downloaded from here: http://softwarebychuck.com/tebe/tebe.html. 

Please note: I haven't tried it myself, just thought I should mention it since it might be of help.

  B.R.

由Bobby R.于修改

more options

选择的解决方案

I've solved it!

Using the instructions at https://support.mozilla.org/en-US/kb/profiles-tb, I opened Thunderbird and created a new profile. Opening Thunderbird, I followed the mail account setup prompts to connect to my e-mail server. It would not set up POP3 as I wished, but did set up IMAP.

The secret was to create the e-mail account first, then locate the new profile folder within Thunderbird instead of using Windows Explorer. There were many folders and files in the selected profile folder, and copying over them from the backup brought all of my information into Thunderbird.