搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

slivelight won't activate

  • 3 个回答
  • 5 人有此问题
  • 1 次查看
  • 最后回复者为 MikeCroydon

more options

I installed Silverlight (as prompted to do by Firefox when I tried to open a slide show).

Now when I try to open the slide show I get a logo and button to "Activate Silverlight", but in Firefox nothing happens when I press it. No slides, no error message, nothing. The same thing works fine in Internet Explorer. I can even see the slides in Firefox, if I change the setting for Silverlight to "Always activate". But on two different computers (Windows 7 and Windows 8) it doesn't work on the default "Ask to Activate" setting (which is the one I want to keep, thanks very much).

This has been very frustrating, only tempered by the knowledge that I have found two workrounds (changing the setting or changing to a different browser).

I installed Silverlight (as prompted to do by Firefox when I tried to open a slide show). Now when I try to open the slide show I get a logo and button to "Activate Silverlight", but in Firefox nothing happens when I press it. No slides, no error message, nothing. The same thing works fine in Internet Explorer. I can even see the slides in Firefox, if I change the setting for Silverlight to "Always activate". But on two different computers (Windows 7 and Windows 8) it doesn't work on the default "Ask to Activate" setting (which is the one I want to keep, thanks very much). This has been very frustrating, only tempered by the knowledge that I have found two workrounds (changing the setting or changing to a different browser).

被采纳的解决方案

Did you try to reload the page (F5 or click Reload) after changing the Silverlight setting to allow?

定位到答案原位置 👍 0

所有回复 (3)

more options

选择的解决方案

Did you try to reload the page (F5 or click Reload) after changing the Silverlight setting to allow?

more options

Yes, of course I did. I also restarted the computer several times. As I have already mentioned, I have exactly the same problem on another computer; this has had both Firefox and Silverlight for a long time.

more options

Well, I apologise. I didn't literally try F5 because I presumed that restarting Firefox, and/or restarting the computer, would do the same thing. I have to admit that using F5 does make it work.

I still don't see why restarting Firefox wouldn't automatically reset this, and I certainly don't see why it does nothing with no error message, but I do have to admit that this makes it work.