搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Since I updated 37.0.1 it started crashing every few minutes or so. I never had this case as far as I can remember

  • 1 个回答
  • 4 人有此问题
  • 1 次查看
  • 最后回复者为 the-edmeister

more options

it is just 2-3 days this is happening and happened after the latest Firefox update. I have FF on my system for few years and I haven't installed anything new. MY system restore shows only Chrome (from 41.0.2272.101 to .118) and Firefox (from 36.0.4 to 37.0.1) have been updated. Never experiences similar crashes. After few min or 1-2 hour, even staying in the few open tabs that I have had open for long time, it crashes. Two different behaviors. Sometimes shows me a window and asked to close or debug. Another time shows me a window that I can report the crash and restore the browser. Sometimes it also happens that as soon as I start it it crashes but mostly stays for while.

it is just 2-3 days this is happening and happened after the latest Firefox update. I have FF on my system for few years and I haven't installed anything new. MY system restore shows only Chrome (from 41.0.2272.101 to .118) and Firefox (from 36.0.4 to 37.0.1) have been updated. Never experiences similar crashes. After few min or 1-2 hour, even staying in the few open tabs that I have had open for long time, it crashes. Two different behaviors. Sometimes shows me a window and asked to close or debug. Another time shows me a window that I can report the crash and restore the browser. Sometimes it also happens that as soon as I start it it crashes but mostly stays for while.

所有回复 (1)

more options

We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A Submitted Crash Reports list will appear, similar to the one shown below.
  2. Copy the 5 most recent Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.