HELP!!!
I use the same work email address as another person for work. Problem is...If I or he, do something to an in-coming/outgoing email (delete/archive/answer it)...the action will only happen on my laptop and not his, or visa-vera (i.e. If I archive an e-mail, it archives on my laptop, but may STILL show up as present (not archived) on his laptop. Or, I may have written an e-mail, and it doesn't show up as even being sent on his laptop...Why is this?? It doesn't happen all the time, but often enough. Can anyone help me with this??
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You need IMAP email instead of POP to keep in sync across multiple devices.
Thank you. Yes, this would have been helpful, but we are already set up on IMAP, not POP. So how do I resolve the issue now?
Post your troubleshooting info.
Go to the Help menu Troubleshooting Information Clear the box to include account names press the Copy all to Clipboard button Come back here and paste that info into a reply window.
OK, posted here:
account1 (imap) imap.googlemail.com:993 SSL/TLS Normal password smtp.googlemail.com:465 SSL/TLS Normal password true smtp.googlemail.com:465 SSL/TLS Normal password false account2 (none) Local Folders None Normal password account3 (imap) imap.googlemail.com:993 SSL/TLS Normal password smtp.googlemail.com:465 SSL/TLS Normal password true
Have you enabled IMAP forwarding at gmail? Are both the computers you are using set to use IMAP?
Instructions https://support.google.com/mail/troubleshooter/1668960?hl=en#ts=1665018
Yes, both google e-mails are set up exactly the same, IMAP forwarding at gmail. Now what??
No more ideas here. Sorry. Maybe someone else will come up with something.
THANK YOU, anyway, for trying!! :) Very much appreciated!
Anyone else out there have any ideas?? HELP!!! :/