搜索 | 用户支持

防范以用户支持为名的诈骗。我们绝对不会要求您拨打电话或发送短信,及提供任何个人信息。请使用“举报滥用”选项报告涉及违规的行为。

详细了解

Sync lost my all data! How to recovery ??!!

  • 2 个回答
  • 2 人有此问题
  • 1 次查看
  • 最后回复者为 FredMcD

more options

When im try to sync 2nd pc, then: 1 - ok, all sync 2 - no sync data...

Im exit first 1 next 2, when im start 1 im no have sync data and od 2 thats same... It fucking creazy

When im try to sync 2nd pc, then: 1 - ok, all sync 2 - no sync data... Im exit first 1 next 2, when im start 1 im no have sync data and od 2 thats same... It fucking creazy

所有回复 (2)

more options

Hi MisieQ, I understand that there is no sync data. It is unclear the steps that you took to sync the two devices however please note that all of the data is stored on the local profile for each device.

This happens when:

  • you have not yet verified the email account of the new sync account.
  • changing the password and logging in after a reinstall the data is not recoverable

I am sorry however without a back up there are no work arounds that I can suggest to recover this data.

For further questions please see the Firefox Accounts Terms of Service

more options

These can't get your data back, but will help in the future.

These add-ons can be a great help by backing up and restoring Firefox

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backup of files that you choose.

OPIE {web link} Import/Export extension preferences