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freeze when checking mail windows 8.1

  • 3 àwọn èsì
  • 5 ní àwọn ìṣòro yìí
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  • Èsì tí ó kẹ́hìn lọ́wọ́ christ1

zorgan
zorgan
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I have an issue when launching Mozilla Thunderbird version 24.4.0

I have disabled all addons

I`m using an SSD (Solid State Drive)

When program launches it automatically checks for new messages, when it does this the program locks up for a few seconds, not sure why it's doing this, I've tried disabling add ons but still yet it locks up when checking mail. Any ideas why it is doing this?

I have an issue when launching Mozilla Thunderbird version 24.4.0 I have disabled all addons I`m using an SSD (Solid State Drive) When program launches it automatically checks for new messages, when it does this the program locks up for a few seconds, not sure why it's doing this, I've tried disabling add ons but still yet it locks up when checking mail. Any ideas why it is doing this?

Ọ̀nà àbáyọ tí a yàn

What is your anti-virus software?

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (3)

christ1
christ1
  • Top 25 Contributor
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Ọ̀nà àbáyọ Tí a Yàn

What is your anti-virus software?

zorgan
zorgan Ìbéèrè olóhun
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Avast (free edition)

christ1
christ1
  • Top 25 Contributor
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Start *Windows* in safe mode with networking enabled.

- Win8 http://windows.microsoft.com/en-US/windows-8/windows-startup-settings-including-safe-mode

Still in Windows safe mode, start Thunderbird in safe mode.

- https://support.mozilla.org/en-US/kb/safe-mode

Does the problem go away?