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The back and forward arrows are greyed out all the time - How can I fix this?

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I am currently using firefox ver 21. However the forward and back buttons are greyed out and will not work. I would be happy to re-install the program but how do I re-install without losing all my bookmarks and settings.

Please advise.

I am currently using firefox ver 21. However the forward and back buttons are greyed out and will not work. I would be happy to re-install the program but how do I re-install without losing all my bookmarks and settings. Please advise.

Ọ̀nà àbáyọ tí a yàn

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.

You can check for problems with the places.sqlite database file in the Firefox profile folder.

Ka ìdáhùn ni ìṣètò kíkà 👍 2

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Ọ̀nà àbáyọ Tí a Yàn

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.

You can check for problems with the places.sqlite database file in the Firefox profile folder.

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Thank you Co-rel The problem was an add on - I deleted the add on and the problem was solved. Unfortunately it was the "AVG" installation. Cheers for your help.