Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

When I try to upload a document or photo, firefox stops responding.

  • 4 àwọn èsì
  • 1 ní ìṣòro yìí
  • 5 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ dumdidadida

more options

Description:

 A problem caused this program to stop interacting with Windows.

Problem signature:

 Problem Event Name:	AppHangXProcB1
 Application Name:	firefox.exe
 Application Version:	14.0.1.4577
 Application Timestamp:	5000b729
 Hang Signature:	3705
 Hang Type:	64
 Waiting on Application Name:	nmsrvc.exe
 Waiting on Application Version:	0.0.0.0
 OS Version:	6.1.7601.2.1.0.768.3
 Locale ID:	1033
 Additional Hang Signature 1:	3705ea53997d2daa8f629a54f076866d
 Additional Hang Signature 2:	c3ef
 Additional Hang Signature 3:	c3eff3279cb83667da086570bd026e6c
 Additional Hang Signature 4:	3705
 Additional Hang Signature 5:	3705ea53997d2daa8f629a54f076866d
 Additional Hang Signature 6:	c3ef
 Additional Hang Signature 7:	c3eff3279cb83667da086570bd026e6c

Read our privacy statement online:

 http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:

 C:\Windows\system32\en-US\erofflps.txt
Description: A problem caused this program to stop interacting with Windows. Problem signature: Problem Event Name: AppHangXProcB1 Application Name: firefox.exe Application Version: 14.0.1.4577 Application Timestamp: 5000b729 Hang Signature: 3705 Hang Type: 64 Waiting on Application Name: nmsrvc.exe Waiting on Application Version: 0.0.0.0 OS Version: 6.1.7601.2.1.0.768.3 Locale ID: 1033 Additional Hang Signature 1: 3705ea53997d2daa8f629a54f076866d Additional Hang Signature 2: c3ef Additional Hang Signature 3: c3eff3279cb83667da086570bd026e6c Additional Hang Signature 4: 3705 Additional Hang Signature 5: 3705ea53997d2daa8f629a54f076866d Additional Hang Signature 6: c3ef Additional Hang Signature 7: c3eff3279cb83667da086570bd026e6c Read our privacy statement online: http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 If the online privacy statement is not available, please read our privacy statement offline: C:\Windows\system32\en-US\erofflps.txt

All Replies (4)

more options

Hi,

Please see this. You can also try to search for nmsrvc.exe (see the report above) and decide an appropriate action based on the usefulness of it.

more options

Ọ̀nà àbáyọ Tí a Yàn

more options

Thank you for your help...it was network magic, which I uninstalled. Hopefully I don't need it.

more options

Glad we could be helpful :)