Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Trojan loves Firefox?

  • 2 àwọn èsì
  • 1 ní ìṣòro yìí
  • 2 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ csylvester

more options

I bought this computer from a 'professional' refurbisher. None of my other computers show a Trojan infection, and MS Security Essentials shows a Trojan in the 6/6D cache of Firefox. I've tried MSSE, Malwarebytes, SuperAntiSpyware, & Trojan Remover. Only MSSE sees the Trojan, and after I delete it it pops back up. Manually deleted file, then even uninstalled Firefox & re-installed it. After a day, the Trojan was back. Thoughts, please? Thanks. Chuck

I bought this computer from a 'professional' refurbisher. None of my other computers show a Trojan infection, and MS Security Essentials shows a Trojan in the 6/6D cache of Firefox. I've tried MSSE, Malwarebytes, SuperAntiSpyware, & Trojan Remover. Only MSSE sees the Trojan, and after I delete it it pops back up. Manually deleted file, then even uninstalled Firefox & re-installed it. After a day, the Trojan was back. Thoughts, please? Thanks. Chuck

Ọ̀nà àbáyọ tí a yàn

Hi,

It could be a cache entry from a visited website. You can upload the particular file to VirusTotal for a comprehensive analysis with many different scan engines. If MS Security Essentials has an option to send results you could send it and if it was a false positive the warning would likely disappear at the next signature update. You can also do a scan with another online/standalone AV scanner:

Norton

Trend

Kaspersky

F-Secure

Bitdefender

Ka ìdáhùn ni ìṣètò kíkà 👍 0

All Replies (2)

more options

Ọ̀nà àbáyọ Tí a Yàn

Hi,

It could be a cache entry from a visited website. You can upload the particular file to VirusTotal for a comprehensive analysis with many different scan engines. If MS Security Essentials has an option to send results you could send it and if it was a false positive the warning would likely disappear at the next signature update. You can also do a scan with another online/standalone AV scanner:

Norton

Trend

Kaspersky

F-Secure

Bitdefender

more options

Thanks for taking the time to reply! After several more scans/deletions, the file has stopped appearing (thanks, Lord!).