We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Plugin displayed by clicking 'Tools - Add-ons - Plugins' is NOT displayed in the about:plugins page.

  • 2 àwọn èsì
  • 0 ní àwọn ìṣòro yìí
  • 5 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ TXGuy

more options

I am attempting to "Manually uninstall a plugin", per the instructions on the "Troubleshooting plugins" page. The plugin in question is displayed in the plugins list obtained by clicking 'Tools - Add-ons - Plugins'. However, it is NOT displayed in the about:plugins page, so I can't execute the rest of the steps given. How do I uninstall a plugin under these circumstances?


This happened

Not sure how often

== I found an unwanted plugin installed in my Firefox.

I am attempting to "Manually uninstall a plugin", per the instructions on the "Troubleshooting plugins" page. The plugin in question is displayed in the plugins list obtained by clicking 'Tools - Add-ons - Plugins'. However, it is NOT displayed in the about:plugins page, so I can't execute the rest of the steps given. How do I uninstall a plugin under these circumstances? == This happened == Not sure how often == I found an unwanted plugin installed in my Firefox.

All Replies (2)

more options

Disabled plugins are shown NOT in about:plugins. If you look at Tools > Add-ons > Plugins and the particular plugin shows an "Enable" button, then it is disabled. You will need to enable the plugin and restart Firefox to get the path information if that is what you are seeking. See the following quote from: http://kb.mozillazine.org/About:plugins

Note: Starting in Firefox 3 and SeaMonkey 2, disabling a plugin via "Tools -> Add-ons (or Add-on Manager) -> Plugins" will remove it from the about:plugins list; re-enabling a disabled plugin will add it back to the list.


Other Issues: ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~

Install/Update Adobe Flash Player for Firefox (aka Shockwave Flash): your ver. 10.0 r22; current ver. 10.1 r53 (important security update 2010-06-10; see: http://www.adobe.com/support/security/bulletins/apsb10-14.html) ~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/ See: Updating Flash -use Firefox to download and SAVE to your hard drive (save to Desktop for easy access) -exit Firefox (File > Exit) -In Windows, check to see that Firefox is completely closed (Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window) -In Windows, double-click on the Adobe Flash installer you just downloaded to install/update Adobe Flash -when the Flash installation is complete, start Firefox, and test the Flash installation here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507&sliceId=1

more options

Thanks TXGuy,

With a little guesswork, I found and uninstalled the plugin. (There aren't that many places a plugin would be installed.) I think you were probably right though. The plugin was disabled, so that's why I didn't find it. I'll remember this for next time.