Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Facebook game issues since latest Firefox update

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 18 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ cor-el

Rtippitt
Rtippitt
more options

Can't play Cookie Jam on Facebook since the latest update of Firefox browser. The game loads but I am unable to select anything on page. When I click on a level to play it does nothing. Is there a fix for this issue?

Can't play Cookie Jam on Facebook since the latest update of Firefox browser. The game loads but I am unable to select anything on page. When I click on a level to play it does nothing. Is there a fix for this issue?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check the Web Console (Tools -> Web Developer) for messages about blocked content and about the presence of mixed or unsafe content.

You can check the Network Monitor to see if content is blocked or otherwise fails to load.

If necessary use "Ctrl+F5" or "Ctrl+Shift+R" (Mac: Command+Shift+R) to reload the page and bypass the cache to generate a fresh log.