Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

My Firefox Browser is no longer functioning ??

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 15 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ TyDraniu

more options

I've been using Firefox for many years on multiple PC's. However, for some unknown reason, now, my Firefox browser is no longer functioning at all. I see the Icon on my machine, I can double click on it. It opens and the body is "BLANK". all my saved and frequent websites links are gone. I can't do anything with this?? My bookmarks to the Right are still there but if I try to open one up - NOTHING happens. I've never encountered this odd behavior before. I've uninstalled and reinstalled several times to no avail. Does anyone have any ideas about how I can fix this? I don't like using Chrome and MS Edge.. I want my Firefox back.  :( thank you!!

I've been using Firefox for many years on multiple PC's. However, for some unknown reason, now, my Firefox browser is no longer functioning at all. I see the Icon on my machine, I can double click on it. It opens and the body is "BLANK". all my saved and frequent websites links are gone. I can't do anything with this?? My bookmarks to the Right are still there but if I try to open one up - NOTHING happens. I've never encountered this odd behavior before. I've uninstalled and reinstalled several times to no avail. Does anyone have any ideas about how I can fix this? I don't like using Chrome and MS Edge.. I want my Firefox back. :( thank you!!
Ìsopọ̀ yíyà aṣàfihàn

All Replies (1)

more options

Anything has been uninstalled recently?

  1. Enter this link: https://support.microsoft.com/en-us/help/2977003/the-latest-supported-visual-c-downloads
  2. From the section Visual Studio 2015, 2017 and 2019 download the following executable file: vc_redist.x64.exe
  3. Install this file
  4. Restart the computer and run Firefox