Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Firefox menus display in Japanese (system language) not English (Chosen language preference)

  • 6 àwọn èsì
  • 1 ní ìṣòro yìí
  • 1 view
  • Èsì tí ó kẹ́hìn lọ́wọ́ maryoh

more options

I installed Firefox in US English, and selected US English as the Chosen Language preference in Options. I also updated my English (US) Language Pack. However, the three-bar menu, the Tool Bars, Customize, etc. all show in Japanese. Looking at Troubleshooting, I see under Internationalization & Localization that Application Settings Requested Locales ["en-US","ja"] Available Locales ["en-US"] App Locales ["en-US"] Regional Preferences ["en-US"] Default Locale "en-US" Operating System System Locales ["ja-JP"] Regional Preferences ["ja-JP"]

I have a Japanese computer and switch between languages for work; however, I prefer to use only English for Firefox as it's my stronger language and I feel more comfortable when I'm 100% sure I know what I'm saying "Accept" to. Is there any way to make the menus use my Chosen Language and not the Operating System Language?

I installed Firefox in US English, and selected US English as the Chosen Language preference in Options. I also updated my English (US) Language Pack. However, the three-bar menu, the Tool Bars, Customize, etc. all show in Japanese. Looking at Troubleshooting, I see under Internationalization & Localization that Application Settings Requested Locales ["en-US","ja"] Available Locales ["en-US"] App Locales ["en-US"] Regional Preferences ["en-US"] Default Locale "en-US" Operating System System Locales ["ja-JP"] Regional Preferences ["ja-JP"] I have a Japanese computer and switch between languages for work; however, I prefer to use only English for Firefox as it's my stronger language and I feel more comfortable when I'm 100% sure I know what I'm saying "Accept" to. Is there any way to make the menus use my Chosen Language and not the Operating System Language?

Ọ̀nà àbáyọ tí a yàn

If you have the English language pack then you likely have the Japanese Firefox version. You can remove this language pack and install the en-US Firefox version.

You can find the full version of the current Firefox release (67.0) in all languages and all operating systems here:

Ka ìdáhùn ni ìṣètò kíkà 👍 1

All Replies (6)

more options

Try to set the intl.locale.requested pref on the about:config page to "en-US". If this pref doesn't exist then create a new String pref via the right-click context menu.

  • intl.locale.requested = "en_US"
more options

Thank you! I changed it from en-US,ja to en-US and restarted Firefox, however that unfortunately didn't solve the problem.

more options

Are there any languages installed under "Add-ons -> Languages" ?

more options

Thank you! I only have the English (US) Language Pack version 67.0buildid20190516215225 (updated May 29, 2019) installed.

more options

Ọ̀nà àbáyọ Tí a Yàn

If you have the English language pack then you likely have the Japanese Firefox version. You can remove this language pack and install the en-US Firefox version.

You can find the full version of the current Firefox release (67.0) in all languages and all operating systems here:

more options

That's done it! I had previously installed 67.0 from that page, but there's a new version 67.0.1 which has me operating in English now. Thank you!