We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

folders disappeared in one account

  • 1 èsì
  • 1 ní ìṣòro yìí
  • 3 views
  • Èsì tí ó kẹ́hìn lọ́wọ́ Matt

jimnorthcutt
jimnorthcutt
more options

in one of my email accounts all the sub folders disappeared: trash, sent, junk, etc. and also all the folders I created

in one of my email accounts all the sub folders disappeared: trash, sent, junk, etc. and also all the folders I created

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

This is common when access to the IMAP server is not available. Are you seeing connectivity error messages?