Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Èròjà atẹ̀lélànà yii ni a ti fi pamọ́ fọ́jọ́ pípẹ́. Jọ̀wọ́ béèrè ìbéèrè titun bí o bá nílò ìrànwọ́.

Problem: Recurrent sync failures on Firefox 63.0.3 Stable on Dell Inspiron 7558 (November 24, 2018)

more options

Since I can't attach the .txt file from the About Sync add-on from Mark Hammond or copy and paste it into here since it's over 10,000 characters, I'll just share troubleshooting information. Please tell me if there's anything I can do as far as correcting my recurrent issues with Firefox Sync are concerned, even after I reset my PC and reinstalled Windows.

Since I can't attach the .txt file from the About Sync add-on from Mark Hammond or copy and paste it into here since it's over 10,000 characters, I'll just share troubleshooting information. Please tell me if there's anything I can do as far as correcting my recurrent issues with Firefox Sync are concerned, even after I reset my PC and reinstalled Windows.

All Replies (1)

more options

I've created a Google account for the sole purpose of what I do on Mozilla's side of things. Follow this link to Google Docs and look at my most recent sync log with the error I wanted to attach on here:

https://docs.google.com/document/d/1KcvXKHelkcCOddVeqMLwD-JvaDyl9I8z-ek4XmD9DbA/edit?usp=sharing